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This Privacy Policy for personal data (hereinafter referred to as the “Privacy Policy”) applies to all the information that the Coincoll website, located on the domain name (hereinafter referred to as the “Website”), can obtain about the User while the latter uses the website.


1.1 The following terms are used in this Privacy Policy:

1.1.1. The “Website Administration” means employees authorized to manage the website acting on behalf of Coincoll Company (hereinafter referred to as the “Company”) who organize and/or process personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, actions or operations performed with personal data.

1.1.2. “Personal Data” means any information related directly or indirectly to an identified or identifiable individual (subject of personal data).

1.1.3. “Processing of Personal Data” is any action (operation) or a set of actions (operations) performed with the personal data with the use of automation tools or without them, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Privacy of Personal Data” is a mandatory requirement for the Administrator or other person who has gained access to personal data not to allow their distribution without the consent of the subject of personal data or other legal grounds.

1.1.5. «Пользователь сайта (далее - Пользователь)» – лицо, имеющее доступ к Сайту, посредством сети Интернет и использующее Сайт.

1.1.6. A “Cookie” is a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time when trying to open the page of the corresponding website.

1.1.7. An “IP address” is a unique network address of a node in a computer network built using the IP protocol.


2.1. By using the Website, the User confirms that they agree with this Privacy Policy and the terms of processing the User's personal data.

2.2. If the User does not agree with this Privacy Policy, the User shall stop using the Website.

2.3. This Privacy Policy is only applicable to the current Website. The Website shall not control, or assume any responsibility for, third-party websites which the User can visit by following the links available on the Website.

2.4. The Website Administration does not validate any personal data the Website User provides.


3.1. This Privacy Policy stipulates that the Website Administration is obliged to not disclose and ensure privacy of personal data provided by the User upon request of the Website Administration when filling out the feedback forms.

3.2. Personal data allowed for processing under this Privacy Policy is provided by the User by filling out feedback forms on the Website in any section of the Website and includes the following information:

3.2.1. User’s last name, first name, patronymic/middle name (if any)

3.2.2. User’s phone number

3.2.3. User’s e-mail


4.1. The Website Administration may use the User's personal data for the following purposes:

4.1.1. Establishing feedback with the User, providing services, processing the User's requests and applications.

4.1.2. Verifying accuracy and completeness of personal data submitted by the User.

4.1.3. Providing the User, upon consent thereof, with special offerings, price information, newsletter, or other information from the Website or Website partners.

4.1.4. Performance of advertising activities upon the User's consent.

4.1.5. Providing the User with access to the websites and services of the Website partners so the User can receive products, updates, and services.


5.1. Processing of the User's personal data is performed without any time limits, in any legal way; processing may be performed in the personal data information systems with or without the use of automation tools.

5.2. The User's personal data can be disclosed to the authorized governmental bodies of the Russian Federation only on the grounds and in the manner prescribed by Russian law.

5.3. In case of loss or disclosure of personal data, the Website Administration shall notify the User of such loss or disclosure of personal data.

5.4. The Website Administration shall take necessary organizational and technical measures to protect the User's personal data against unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as other illegal actions of third parties.

5.5. Jointly with the User, the Website Administration shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.


6.1. The User is obliged to provide personal data information necessary for enabling them to use the Website.

6.2. The Website Administration is obliged to:

6.2.1. Use the information obtained solely for the purposes specified in Clause 4 of this Privacy Policy.

6.2.2. Ensure that personal data are kept in secret; not disclose it without the prior written consent of the User; not sell, exchange, publish, or disclose it by any other possible ways, with the exception of Clauses 5.2. And 5.3. Of this Privacy Policy.

6.2.3. Take measures to protect integrity of the User's personal data in the standard manner in the business practice.

6.2.4. Block the User's personal data after submission of a request by the User or an authorized representative thereof or a personal data protection authority, for the period of verification, in case of identifying inaccurate personal data or illegal actions.


7.1. In case of non-fulfillment of its obligations, the Website Administration shall be liable for any losses incurred by the User as a result of the unlawful use of their personal data, per Russian law, with the exception of cases stipulated by Clauses 5.2., 5.3., and 7.2. Of this Privacy Policy.

7.2. The Website Administration shall not be liable for loss or disclosure of personal data if such personal data:

7.2.1. Has become publicly available prior to its loss or disclosure.

7.2.2. Has been obtained from a third party prior to its receipt by the Website Administration.

7.2.3. Has been disclosed upon the User's consent.


8.1. Before filing a court action for disputes arising from the relations between the User and the Website Administration, it is mandatory to submit a claim (a written proposal for a voluntary resolution of the dispute).

8.2. Within 30 days after receiving a claim, the recipient shall notify the claimant in writing about the results of claim review.

8.3. If the parties fail to resolve a dispute on their own, such a dispute shall be filed with a judicial authority per applicable Russian law.

8.4. This Privacy Policy and relations between the User and the Website Administration are subject to applicable Russian law.


9.1. The Website Administration is entitled to amend this Privacy Policy without the User's consent.

9.2. A new Privacy Policy shall come into force at the moment of being published on the Website, unless otherwise provided by a new Privacy Policy.

9.3. All suggestions or questions related to this Privacy Policy should be submitted in (specify Website section).

9.4. The actual Privacy Policy is located here:

Updated September 24, 2022.